Bakery Cake Decorator & Customer Experience

The Kroger Co.; Kirkland (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kroger Co. in Kirkland, WA is seeking a bakery department team member to create an outstanding customer experience through exceptional service and a safe, clean environment.

You will assist the department manager in achieving sales and profit goals while upholding the company’s core values of respect, honesty, integrity, diversity and safety. Responsibilities include greeting customers, answering questions about bakery products, preparing items such as wedding cakes, decorating pastries,

Qualifications

• Any retail experience.
• Any bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsibilities

• Create an environment where customers feel welcome, important and valued.
• Gain and maintain knowledge of department products and respond to questions.
• Offer product samples and prepare bakery items like wedding cakes using proper equipment.
• Recommend bakery items to meet customer needs.
• Check product quality, dates, and use equipment per guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, and inventory department merchandise.
• Report discrepancies in ordering or shipping to the department manager.
• Understand store layout and locate products for customers.
• Maintain awareness of inventory and note discrepancies.
• Adhere to health, safety, and civil code regulations.
• Follow safety programs and report unsafe conditions to management.
• Perform preventive maintenance and notify about repairs.
• Report safety risks and any illegal activity to management.
• Perform essential job functions with or without accommodation.

Skills

Retail experience

Bakery/decorating experience

Stressful situations handling

Basic math

Effective communication

Job description

The Kroger Co. in Kirkland, WA is seeking a bakery department team member to create an outstanding customer experience through exceptional service and a safe, clean environment.

You will assist the department manager in achieving sales and profit goals while upholding the company’s core values of respect, honesty, integrity, diversity and safety. Responsibilities include greeting customers, answering questions about bakery products, preparing items such as wedding cakes, decorating pastries,