Bakery Café Team Lead - Inspire, Coach & Delight Guests

Panera Bread Company; Washington (District of Columbia); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals

Paid vacation

Medical, dental, vision

Life insurance

401(k) with match

Team member rewards

Team member assistance program

Job summary

Panera Bread Company is seeking a Team Manager to lead shifts, mentor staff, and uphold high service standards in a fast-paced bakery-cafe environment. You’ll drive guest satisfaction, coach team members, and support recruitment while modeling Panera’s culture of warmth and teamwork.

You will oversee shift operations, ensure food safety, and strive for daily improvement in service speed, order accuracy, and guest experience in a dynamic Washington, DC area store.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to obtain certification.
• Flexibility to work nights and weekends in a fast-paced environment.
• Ability to lift 25 pounds and stand up to 6 hours.
• Strong coaching and people development skills.

Responsibilities

• Ensure guests are delighted by food, service and staff.
• Build relationships that drive loyalty and repeat visits.
• Lead, manage and develop team members through coaching and motivation.
• Participate in interviewing and selection of team members.
• Train staff in food safety standards and maintain compliance.
• Foster a culture of warmth, belonging, growth and trust.

Skills

Team leadership

Coaching

Customer service

Training

Communication

Education

High school diploma

Tools

POS systems

Job description

Panera Bread Company is seeking a Team Manager to lead shifts, mentor staff, and uphold high service standards in a fast-paced bakery-cafe environment. You’ll drive guest satisfaction, coach team members, and support recruitment while modeling Panera’s culture of warmth and teamwork.

You will oversee shift operations, ensure food safety, and strive for daily improvement in service speed, order accuracy, and guest experience in a dynamic Washington, DC area store.