Bakery-Café Team Leader: Lead, Motivate & Delight Guests

Panera Bread Company; Novi (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Paid vacation

Medical, dental, vision insurance

401(k) with match

Pet insurance

Job summary

Panera Bread Company seeks a Team Manager to join the bakery-cafe leadership team, overseeing shifts, supporting team development, and maintaining the high standards our guests expect.

You will lead, coach, and motivate staff to exceed goals in sales, speed, and accuracy, while delivering outstanding guest experiences. This role requires flexible hours, including nights and weekends, and a background check.

Qualifications

• Minimum age 18.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the Team Manager role is regularly required to lift, carry, push, or pull objects 25 pounds.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Leadership

Team management

Guest service

Coaching

Interviewing

Job description

Panera Bread Company seeks a Team Manager to join the bakery-cafe leadership team, overseeing shifts, supporting team development, and maintaining the high standards our guests expect.

You will lead, coach, and motivate staff to exceed goals in sales, speed, and accuracy, while delivering outstanding guest experiences. This role requires flexible hours, including nights and weekends, and a background check.