Bakery Cafe Shift Lead - Guest Service & Ops

Panera Bread; Norcross (GA); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Panera in Norcross, GA is seeking a Shift Supervisor to help oversee daily bakery-cafe operations, coach the team, and ensure guest satisfaction. You’ll drive food safety, oversee shift execution, and partner with the General Manager to meet service standards.

You will lead by example on busy nights and weekends, develop team members through training, and uphold company policies while maintaining a welcoming guest experience.

Formación

• 1+ year restaurant supervision experience
• Basic food safety understanding
• ServSafe certification or willingness to obtain
• Completed Team Leader Development Program or equivalent training
• Ability to pass a background check and maintain a safe work environment

Responsabilidades

• Supervise bakery-cafe operations and ensure guest satisfaction.
• Meet sales goals by coaching and leading the team.
• Maintain a clean and well-maintained environment, adhering to SOPs.
• Coach and develop team members; lead by example on shift.
• Support AGM/GM in building team engagement and effective communication.

Conocimientos

Team leadership

Coaching

Guest service

Food safety

Staff development

Educación

ServSafe certified

Descripción del empleo

Panera in Norcross, GA is seeking a Shift Supervisor to help oversee daily bakery-cafe operations, coach the team, and ensure guest satisfaction. You’ll drive food safety, oversee shift execution, and partner with the General Manager to meet service standards.

You will lead by example on busy nights and weekends, develop team members through training, and uphold company policies while maintaining a welcoming guest experience.