Bakery-Cafe Operations Lead: Grow Team & Guest Experience

Panera; Duluth (GA); Sur place; USD 48 000 - 64 000; Plein temps

Résumé du poste

Panera in Duluth, GA, seeks an Assistant General Manager to support the General Manager in operating a bakery-cafe, coaching teams, and delivering exceptional guest experiences. The role focuses on staffing, training, and maintaining Panera quality and hospitality standards.

You will help drive sales, manage costs, and uphold food safety while fostering a culture of professionalism and teamwork in a fast-paced environment.

Qualifications

• Experience in managing cafe operations and staff development.
• Completed Certified Manager Program and ServSafe certification.
• Willingness to relocate and drive performance and guest satisfaction.

Responsabilités

• Lead staffing, scheduling and succession planning.
• Coach shift supervisors and team members for development.
• Uphold Food Safety standards and cafe policies.
• Drive sales growth and maintain profitability.
• Ensure guest satisfaction and a professional workplace culture.

Connaissances

Leadership

Staffing & scheduling

Team development

Guest experience

Food Safety

Profitability management

Communication

Formation

Certified Manager Program

ServSafe certification

Outils

POS Systems

Inventory management

QHC process

Description du poste

Panera in Duluth, GA, seeks an Assistant General Manager to support the General Manager in operating a bakery-cafe, coaching teams, and delivering exceptional guest experiences. The role focuses on staffing, training, and maintaining Panera quality and hospitality standards.

You will help drive sales, manage costs, and uphold food safety while fostering a culture of professionalism and teamwork in a fast-paced environment.