Bakery-Cafe GM: Lead Growth, People & Guest Experience

Panera; Duluth (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

Panera in Duluth, GA is seeking a General Manager to oversee bakery-cafe operations, drive guest satisfaction, and grow sales while ensuring profitability. You will coach and develop the team, uphold food safety standards, and cultivate a culture of hospitality and Panera Warmth.

You’ll lead staffing, scheduling, and performance management, manage costs, inventory, and labor, and implement standards to deliver exceptional guest experiences, including nights and weekends as needed.

Qualifications

• 3–5 years of experience as an Assistant General Manager or General Manager.
• ServSafe certified.
• Able to pass background check.
• Minimum age 18+.
• Demonstrated ability to drive positive results and coach team members.

Responsibilities

• Lead bakery-cafe operations to maintain quality and guest satisfaction.
• Staffing, scheduling, and people development; succession planning.
• Drive sales growth and profitability; control costs and inventory.
• Uphold food safety standards and company policies/regulations.
• Coach and develop team to deliver Panera Warmth and hospitality.

Skills

Leadership

Team management

Coaching

Guest service

Education

Advanced Leadership Development Program

Tools

ServSafe

Job description

Panera in Duluth, GA is seeking a General Manager to oversee bakery-cafe operations, drive guest satisfaction, and grow sales while ensuring profitability. You will coach and develop the team, uphold food safety standards, and cultivate a culture of hospitality and Panera Warmth.

You’ll lead staffing, scheduling, and performance management, manage costs, inventory, and labor, and implement standards to deliver exceptional guest experiences, including nights and weekends as needed.