Bakery Café Operations Lead: Grow Talent & Delight Guests

Panera Bread Company; Lafayette (IN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Paid vacation, sick time, and holidays

Medical, dental, vision, life, pet ins

401(k) match

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread Company is seeking an Assistant General Manager to lead a bakery-cafe team and partner with the General Manager to oversee operations, delight guests, and grow the business.

You will hire, train, and develop staff while ensuring operational and quality standards, safety, and exceptional guest service. The role requires flexible hours including nights and weekends in a fast-paced environment.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Support General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Assist with hiring, onboarding, and training of new team members while motivating and celebrating the team.
• Manage team performance to ensure goals, standards, and guest service expectations are met.
• Develop managers on processes and Panera’s Guiding Values & Behaviors.

Skills

Team leadership

Staffing planning

Guest service

Training & development

Education

ServSafe certification

Job description

Panera Bread Company is seeking an Assistant General Manager to lead a bakery-cafe team and partner with the General Manager to oversee operations, delight guests, and grow the business.

You will hire, train, and develop staff while ensuring operational and quality standards, safety, and exceptional guest service. The role requires flexible hours including nights and weekends in a fast-paced environment.