Assistant General Manager: Lead People & Guest Experience

Panera Bread Company; West Allis (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus potential

Free meals

Paid time off

Health benefits

401(k) match

Job summary

Panera Bread Company is seeking an Assistant General Manager to lead an amazing bakery-cafe and growth-oriented team. You will partner with the General Manager to oversee operations, delight guests daily, and own hiring, training, and development at your location.

You will inspire and celebrate your team, manage staffing levels, and drive performance to meet quality standards and guest service expectations in a fast-paced environment.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to achieve.
• Proven ability to drive positive results through strong business acumen.
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Restaurant management

Staffing & scheduling

Guest service leadership

Business acumen

Coaching & development

Job description

Panera Bread Company is seeking an Assistant General Manager to lead an amazing bakery-cafe and growth-oriented team. You will partner with the General Manager to oversee operations, delight guests daily, and own hiring, training, and development at your location.

You will inspire and celebrate your team, manage staffing levels, and drive performance to meet quality standards and guest service expectations in a fast-paced environment.