Bakery-Cafe General Manager — Lead, Inspire & Grow

Panera LLC; Oshkosh (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free meals

Insurance benefits

401(k) with match

Career growth

Tuition discounts

Team perks

Assistance program

Job summary

Panera LLC in Oshkosh, WI seeks a General Manager to lead a high-performing bakery-cafe team, oversee operations, staffing, scheduling, and people development to deliver exceptional guest service.

The role emphasizes coaching, performance management, and adherence to Panera’s guiding values while driving profitability and guest satisfaction. Flexible scheduling and career growth opportunities are available.

Qualifications

• Minimum age: 18 years.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• Flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
• Any job offer is conditional upon the results of a background check.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Develop managers into subject matter experts on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure the bakery-cafe successfully executes all company strategies and initiatives.
• Ensure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Maintain the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Job description

Panera LLC in Oshkosh, WI seeks a General Manager to lead a high-performing bakery-cafe team, oversee operations, staffing, scheduling, and people development to deliver exceptional guest service.

The role emphasizes coaching, performance management, and adherence to Panera’s guiding values while driving profitability and guest satisfaction. Flexible scheduling and career growth opportunities are available.