Bakery Café General Manager — Growth & Guest Experience

panerabread; Oshkosh (WI); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Bonuses

Free meals

Paid time off

Insurance

401(k) with match

Job summary

Panera Bread is seeking a General Manager to lead a high-performing neighborhood bakery-cafe. You will own operations, staffing, and guest experience, creating an environment where your team thrives and guests feel Panera warmth.

The role requires strong leadership, 3+ years GM experience, and ServSafe certification (or ability to obtain). Expect flexible hours, opportunities for growth, and a focus on delivering exceptional results.

Qualifications

• Leadership and people-management experience in fast-paced restaurant environments.
• Strong operational planning, staffing, scheduling and performance management skills.
• Customer-focused mindset with ability to drive guest satisfaction.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, development and performance management.
• Hire, onboard and train new team members while motivating and celebrating the team.
• Manage team performance to meet goals, quality standards, and guest service expectations.
• Develop managers on people processes and Panera's Guiding Values & Behaviors.
• Follow procedures to execute company strategies and initiatives.
• Ensure guest satisfaction through quality food, service, and staff.

Skills

Leadership

People management

Operations management

Guest service

Business acumen

Training & coaching

Scheduling

Education

ServSafe certification

Job description

Panera Bread is seeking a General Manager to lead a high-performing neighborhood bakery-cafe. You will own operations, staffing, and guest experience, creating an environment where your team thrives and guests feel Panera warmth.

The role requires strong leadership, 3+ years GM experience, and ServSafe certification (or ability to obtain). Expect flexible hours, opportunities for growth, and a focus on delivering exceptional results.