Baker & Customer Experience Specialist

Piedmont Holdings Group LLC; Georgia; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Growth opportunities

Job summary

Ali’s Cookies Emory in Atlanta, GA, is seeking a Baker & Customer Experience Team Member to craft cookies, decorate custom treats, and deliver friendly, attentive service. You'll handle in-store, phone, and online orders, keep the display pristine, and work with a cheerful team to ensure every visitor leaves with a smile.

Training is provided, and flexibility helps your schedule. Ideal for someone who enjoys hands-on baking, creative decorating, and working with people in a fast-paced shop.

Qualifications

• Positive attitude and strong customer service skills
• Someone who is responsible, reliable, and punctual
• Ability to multitask and stay organized in a fast-paced environment
• Attention to detail, especially with decorating and presentation
• Team player with good communication skills
• Previous experience is a plus, but not required — we’re happy to train the right person!

Responsibilities

• Bake fresh cookies following our recipes and quality standards
• Prepare and decorate custom cookie cakes (get creative!)
• Provide friendly, welcoming, and professional customer service
• Take and fulfill in-store, phone, and online orders (DoorDash, Uber Eats, ChowNow)
• Answer phone calls and assist customers with orders and questions
• Keep the store clean, organized, and fully stocked at all times
• Help monitor inventory and communicate when supplies are low

Skills

Customer service

Multitasking

Attention to detail

Team player

Punctual

Communication skills

Job description

Ali’s Cookies Emory in Atlanta, GA, is seeking a Baker & Customer Experience Team Member to craft cookies, decorate custom treats, and deliver friendly, attentive service. You'll handle in-store, phone, and online orders, keep the display pristine, and work with a cheerful team to ensure every visitor leaves with a smile.

Training is provided, and flexibility helps your schedule. Ideal for someone who enjoys hands-on baking, creative decorating, and working with people in a fast-paced shop.