Bagel Shop Leader: Drive Guest Experience & Growth

Bay Terrace : PUB002162; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Paid time off

Free bagels and schmear during shifts

Job summary

PopUp Bagels in New York is seeking a hands-on Bagel Chef (Shop Manager). You will lead daily shop operations, drive sales, manage costs, and ensure top-notch food quality and guest experience. You will develop a high-performing team, implement standards, and serve as a brand ambassador in the local community.

The role emphasizes hospitality, accountability, and continuous improvement, with coaching, scheduling, and strong people leadership as core components of success.

Qualifications

• High school diploma or equivalent required.
• Culinary training or coursework preferred but not required.
• Active ServSafe and/or Department of Health certification or ability to obtain within timeframe.
• 3–5 years of restaurant management experience with full operational responsibility.
• Experience managing both front-of-house and back-of-house operations.

Responsibilities

• Lead all aspects of daily shop operations.
• Drive sales, profitability, and operational performance through labor, food costs, and controllable expenses.
• Monitor KPIs and implement action plans to hit business goals.
• Ensure consistent recipes, food quality standards, and procedures.
• Oversee inventory management, ordering, and product controls.
• Manage shop technology platforms, including POS, scheduling, and digital ordering.

Skills

Restaurant management

Staff development

Leadership

Operations analysis

Budget management

Customer service

Food safety

Education

High school diploma

Culinary training

Tools

POS systems

Scheduling software

Digital ordering platforms

Job description

PopUp Bagels in New York is seeking a hands-on Bagel Chef (Shop Manager). You will lead daily shop operations, drive sales, manage costs, and ensure top-notch food quality and guest experience. You will develop a high-performing team, implement standards, and serve as a brand ambassador in the local community.

The role emphasizes hospitality, accountability, and continuous improvement, with coaching, scheduling, and strong people leadership as core components of success.