Backyard Oasis Customer Support Specialist

Zagers Pool & Spa; Jamestown (NY); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training

Fun and dynamic team environment

Work-life balance culture

Job summary

A local pool and spa company in Jamestown is looking for a Customer Support Specialist to enhance their team. In this role, you will be the voice of the company, providing outstanding customer service over the phone. Key responsibilities include managing calls, solving customer inquiries, and collaborating with team members. Ideal candidates should possess strong communication skills and a passion for customer support. Competitive pay, benefits, and a supportive work culture are offered.

Qualifications

• Passion for exceptional customer service.
• Thrive in a fast-paced, team-oriented environment.
• Highly organized with attention to detail.

Responsibilities

• Answer inbound and outbound calls promptly and courteously.
• Provide accurate information to guide customers.
• Address customer inquiries, concerns, and complaints effectively.

Skills

Customer service

Communication

Problem-solving

Teamwork

Tools

MS Office Suite

Adobe Sign

Evosus Platform

Job description

A local pool and spa company in Jamestown is looking for a Customer Support Specialist to enhance their team. In this role, you will be the voice of the company, providing outstanding customer service over the phone. Key responsibilities include managing calls, solving customer inquiries, and collaborating with team members. Ideal candidates should possess strong communication skills and a passion for customer support. Competitive pay, benefits, and a supportive work culture are offered.