Backwaiter: Fast-Paced Guest Service with Room to Grow

P.F. Chang's

North Carolina

On-site

USD 12,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Competitive pay
Flexible scheduling
Paid on the job training
Advancement opportunities
Discounted meals
Employee referral program
Exclusive team member discounts
Closed on Thanksgiving and Christmas
401(k) retirement plan (hours-based)
Medical, dental and vision insurance (
Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring Backwaiters to support restaurant operations by delivering food promptly and courteously, keeping dining areas clean, and maintaining service stations. Excellent guest service is required to ensure memorable experiences.

We offer competitive pay, flexible scheduling, paid on-the-job training, advancement opportunities, discounted meals, and more. No prior experience is required; must be 18+ and able to lift up to 30 lbs.

Qualifications

  • No prior experience required; training provided.
  • Must be at least 18 years old.
  • Possess or obtain a current Food Handler’s Card, where applicable.
  • Ability to stand, reach, bend, balance, and lift up to 30 lbs repeatedly per shift.
  • Strong multitasking in a fast-paced, team environment.
  • Excellent communication and composure under pressure.

Responsibilities

  • Deliver food to guests efficiently and meet requests.
  • Monitor expo line and assist with dine-in service.
  • Clear and sanitize tables, seating, and floors.
  • Transport dirty dishes to the dishwashing area.
  • Restock and clean service stations as needed.
  • Operate kitchen equipment and POS systems.
  • Interact courteously with guests and report concerns.

Skills

Multitasking
Communication
Teamwork

Tools

POS systems

Job description

P.F. Chang's China Bistro, Inc. is hiring Backwaiters to support restaurant operations by delivering food promptly and courteously, keeping dining areas clean, and maintaining service stations. Excellent guest service is required to ensure memorable experiences.

We offer competitive pay, flexible scheduling, paid on-the-job training, advancement opportunities, discounted meals, and more. No prior experience is required; must be 18+ and able to lift up to 30 lbs.

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