Backwaiter: Fast-Paced Guest Service, Flexible Hours

P.F. Chang's; Schaumburg (IL); On-site; USD 10,228 - 14,568; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we mut

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang's is hiring Backwaiters in Schaumburg for full- and part-time hourly positions. The Backwaiter will support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations while providing excellent guest service.

The role requires no prior experience, is suitable for 18+ applicants, and includes training. Benefits include flexible scheduling, paid training, and opportunities for advancement; evenings, weekends, and holidays

Qualifications

• No prior experience required; training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Communication

Customer service

Teamwork

Job description

P.F. Chang's is hiring Backwaiters in Schaumburg for full- and part-time hourly positions. The Backwaiter will support restaurant operations by delivering food promptly, assisting with dining room cleanliness, and maintaining service stations while providing excellent guest service.

The role requires no prior experience, is suitable for 18+ applicants, and includes training. Benefits include flexible scheduling, paid training, and opportunities for advancement; evenings, weekends, and holidays