Backwaiter — Flexible Scheduling & Fast Guest Service

P.F. Chang's; Woodway (TX); On-site; USD 2,800 - 5,500; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referrals

Team member discounts

Holiday closures

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Paid sick leave

Job summary

P.F. Chang's is hiring a Backwaiter to support restaurant operations by delivering meals promptly and courteously, helping with dining room cleanliness, and maintaining service stations.

No prior experience is required—training is provided. Candidates must be at least 18, able to stand and lift up to 30 lbs, and ready to work in a fast-paced team environment. Benefits include healthcare, paid training, and opportunities for advancement.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Communication

Multitasking

Stamina

Teamwork

Job description

P.F. Chang's is hiring a Backwaiter to support restaurant operations by delivering meals promptly and courteously, helping with dining room cleanliness, and maintaining service stations.

No prior experience is required—training is provided. Candidates must be at least 18, able to stand and lift up to 30 lbs, and ready to work in a fast-paced team environment. Benefits include healthcare, paid training, and opportunities for advancement.