Backup Doula (On-call)

New-Moms,-Inc.; Chicago (IL); Remote; USD 32,000 - 33,000; Full time

Job summary

New Moms in Chicago and western suburbs seeks a Backup Community-based Doula to support healthy pregnancies, promote breastfeeding, and build strength-based relationships. On-call 1 week per month, including after hours, weekends, and holidays; attend births in person or virtually as needed.

Role includes documenting services, coaching over the phone, and continued coaching model participation. Requires DONA training with certification preferred and a high school diploma or equivalent.

Qualifications

• DONA training is required; certification preferred.
• Experience with vulnerable populations, urban parenting, or related social services.
• On-call availability: minimum 1 week per month including after hours, weekends and holidays.

Responsibilities

• Attend labor and deliveries to support the laboring participant and family.
• Document services in participant files and information systems as needed.
• Be available on-call to coach over the phone and attend births in person or virtually.
• Develop as a coach by participating in the New Moms Coaching Model and demonstrate growth in competencies.
• Maintain Doula Certification if applicable.
• Perform other related duties as assigned.

Skills

On-call availability

Building trust with families

Coaching by phone

Education

High School Diploma or equivalent

DONA training

DONA Certification preferred

Job description

About New Moms

At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland.

Position Summary

The Backup Community-based Doula supports healthy pregnancies, promotes breastfeeding, and builds trusting, strength-based relationships with families before, during, and after birth. The backup Doula will provide on-call support and a non-clinical role during labor and delivery as a doula. This position is on-call for a minimum of 1 week per month for attendance; this includes after hours, weekends and holidays as part of a rotating on-call team. This Doula will champion all New Moms values. This position will be providing services to young moms who are enrolled in both our Chicago and western suburbs programs and will work remotely and attend births in-person or virtually when necessary.

On-Call Rate

$25/day ($25 additional per New Moms approved holiday)

Hourly Rate (when called in)

$23-$24.00/hour DOQ

General Schedule

On-call schedule is 7 continuous days approximately once every 4 weeks; holidays covered on a rotating basis

Key Responsibilities

• Attends labor and deliveries to provide a supportive role for the laboring participant and her family and/or support person(s)
• Perform documentation of services provided in participant files, and internal and external electronic case management information systems if needed
• Responsible for being available while on-call to provide coaching over the phone and attending births in person or virtually when necessary
• Committed to developing further as a coach by participating in the New Moms Coaching Model, demonstrating growth in competencies defined by the agency
• Maintain Doula Certification if applicable
• Performs other related duties as assigned

You’ll Thrive in This Role If You Are

• Passionate about birth equity, reproductive justice, and supporting young parents
• Calm, grounded, and responsive in high-intensity or unpredictable situations
• Skilled at building trust with families

Qualifications

Education

• High School Diploma or equivalent required

Experience

• DONA training required; DONA Certification preferred
• Experience working with vulnerable populations, preferably with early childhood through adolescent parenting, child/family development and urban issues

Other Requirements

• Must have the ability to be on-call for a minimum of 1 week a month for attendance of labor and birth of participants and cross-coverage of other Doula’s caseload; this includes after hours, weekends and holidays as part of a rotating on-call team
• Ability to be on-call 24/7 for attendance of labor and birth of participants and cross-coverage of all full-time Doula’s caseload

Work Environment

Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30-40 lbs (or perform with reasonable accommodation). The work environment may vary, including hospitals, homes, and birth centers, with fluctuating noise levels and temperatures.