Backroom Merchandising Specialist

The TJX Companies, Inc.; Rockford (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associat e contributions

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. seeks a retail associate in Rockford, IL to deliver a highly satisfying customer experience, maintain a clean store, and uphold loss-prevention standards.

You will interact with customers, support credit and loyalty programs, and help keep merchandise ready for the floor. Candidates should have strong customer service, communication, and organizational skills, plus the ability to multi-task and adapt to changing directions.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink-reduction goals and safety programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Job description

HomeGoods at The TJX Companies, Inc. seeks a retail associate in Rockford, IL to deliver a highly satisfying customer experience, maintain a clean store, and uphold loss-prevention standards.

You will interact with customers, support credit and loyalty programs, and help keep merchandise ready for the floor. Candidates should have strong customer service, communication, and organizational skills, plus the ability to multi-task and adapt to changing directions.