Flexible Retail Associate – Customer Experience & Merch

The TJX Companies, Inc.; Champaign (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care benefits

Vision and dental plans

Life insurance

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a Customer Service Associate for our HomeGoods store in Champaign, IL. You will deliver a welcoming shopping experience, process transactions, and help maintain a clean, organized sales floor.

You’ll support loyalty programs, assist in multiple departments, and contribute to loss prevention and safety efforts daily. Ideal candidates bring strong communication skills, the ability to multitask, and a flexible schedule to meet business needs in a fast-paced retail

Qualifications

• Customer service experience preferred in retail.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to customer needs.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Accurately process purchases, returns, and promotions following procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and recover merchandise as needed.
• Support loss prevention and safety standards.
• Assist in various store areas as needed to support business.

Skills

Customer service excellence

Communication skills

Flexible schedule

Multitasking

Job description

The TJX Companies, Inc. is seeking a Customer Service Associate for our HomeGoods store in Champaign, IL. You will deliver a welcoming shopping experience, process transactions, and help maintain a clean, organized sales floor.

You’ll support loyalty programs, assist in multiple departments, and contribute to loss prevention and safety efforts daily. Ideal candidates bring strong communication skills, the ability to multitask, and a flexible schedule to meet business needs in a fast-paced retail