Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Algonquin (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

healthcare - medical/dental/vision

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is looking for a customer-focused associate at HomeGoods in Algonquin, IL. You will engage customers, maintain a clean store, and support operations across departments as needed.

You should have strong communication and organizational skills, be able to multi-task, and work a flexible schedule to meet store needs. This role involves stock preparation, cashier duties, and adherence to loss prevention standards.

Qualifications

• Demonstrates excellent customer service skills and engagement.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Models best-in-class customer experience for internal and external customers.
• Rings customer purchases/returns accurately and handles cash/change per procedures.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and prepares merchandise for the sales floor.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is looking for a customer-focused associate at HomeGoods in Algonquin, IL. You will engage customers, maintain a clean store, and support operations across departments as needed.

You should have strong communication and organizational skills, be able to multi-task, and work a flexible schedule to meet store needs. This role involves stock preparation, cashier duties, and adherence to loss prevention standards.