Backroom & Merchandising Specialist

The TJX Companies, Inc.; New Lenox (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJ Maxx at New Lenox, IL is hiring to provide a superior customer experience and a clean, organized store environment. You’ll engage with customers, process transactions, promote loyalty programs, and help maintain merchandising standards.

We value teamwork, flexible schedules, and integrity. This role involves lifting, multi-tasking, and adapting to changing priorities while delivering consistent, friendly service in a dynamic off-price retail setting.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and cleanliness throughout the day.
• Adheres to labor laws and store policies.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptable to changes

Lifting objects

Teamwork

Retail experience

Job description

TJ Maxx at New Lenox, IL is hiring to provide a superior customer experience and a clean, organized store environment. You’ll engage with customers, process transactions, promote loyalty programs, and help maintain merchandising standards.

We value teamwork, flexible schedules, and integrity. This role involves lifting, multi-tasking, and adapting to changing priorities while delivering consistent, friendly service in a dynamic off-price retail setting.