Back Server - Fine-Dining Guest Experience Ally

Toca Madera Houston TX; Houston (TX); On-site; USD 10,000 - 21,000; Full time

Job summary

Toca Madera Houston TX is seeking a Back Server to support the Server team in delivering impeccable dining experiences in a fine-dining setting. You will assist with greeting tables when applicable, water service, and running food, ensuring the table is prepared and guests remain satisfied throughout their visit.

Ideal candidates bring a professional appearance, multitasking skills, and availability for nights, weekends, and holidays.

Qualifications

• A clean and professional appearance.
• Strong multitasking abilities and a diligent work ethic.
• Ability to forecast and anticipate the needs of our guests and the restaurant.
• Available nights, weekends and holidays.
• Ability to stand for the duration of shifts and lift up to 35lbs.
• Experience in fine dining or similar full-service establishment preferred.

Responsibilities

• Assist Server with greeting tables when applicable.
• Execute water service—pouring, refilling, maintaining water levels.
• Ensure table is prepared for the upcoming course—silverware, plates, linen, etc.
• Running food when necessary.
• Ensure table is free of foreign objects, trash, unused plates and glassware.
• Deliver beverages from the service bar to guests in their sections.
• Request printed ticket from Server for each table to anticipate what items are coming.
• Assist guests and communicate effectively from guest to server to kitchen staff.
• Clear and reset tables in timely manner immediately after guests depart.
• Spot check tables, floors, booths and chairs of entire section for trash and gum.
• Clean up of any spills in sections and stock and maintain side stations.
• Suggest cocktails and food items to guests and relay orders to the Server.
• Shadow the Server – either the Back Server or Server must remain in section at ALL times.

Skills

Multitasking

Professional appearance

Guest anticipation

Job description

Toca Madera Houston TX is seeking a Back Server to support the Server team in delivering impeccable dining experiences in a fine-dining setting. You will assist with greeting tables when applicable, water service, and running food, ensuring the table is prepared and guests remain satisfied throughout their visit.

Ideal candidates bring a professional appearance, multitasking skills, and availability for nights, weekends, and holidays.