Back Server – 5-Star Front-of-House Support

The Inn at Little Washington; Washington (Washington County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Paid time off

401(k) with match

On-the-job training

Education allowance

Employee appreciation events

Uniforms provided

Daily family meals by the chefs

Competitive pay

Job summary

The Inn at Little Washington invites you to join our renowned front-of-house team and deliver a 5-Star, 5-Diamond dining experience. You will maintain dining rooms and assist the Front Server, upholding Forbes Travel Guide standards with exceptional guest care.

Responsibilities include entering orders accurately, keeping service stations organized, and supporting the front desk as needed. Eligibility requires being 16+, professional presentation, and CPR/Alcohol awareness certifications.

Qualifications

• Must be at least 16 years of age.
• Be well-groomed and well-presented with no visible tattoos.
• Reliable transportation.
• Familiarity with Forbes Standards.
• Ability to communicate in a language other than English, preferably Spanish or French.
• Certification in alcohol awareness program.
• Certification in CPR.
• Prior experience with Resortsuite and Tock.
• Basic wine knowledge.

Responsibilities

• Enter orders correctly and efficiently.
• Maintain orderly side stands.
• Routinely refill water pitchers.
• Replenish the drawer with proper silverware.
• Clear the section as needed.
• Communicate with the kitchen to relay needs of the section.
• Resetting within the section.
• Provide house guests with a check-in tour and discuss rooms/history.
• Support the Front Desk as Closing Team Leader (CTL).
• Assist front desk with SOFs, valet, welcome cocktail, etc.
• Demonstrate Forbes Travel Guide standards.

Skills

English communication

Interpersonal skills

Organization

Professional language

Multi-tasking

Cross-training

Guest questions about property/history

Education

CPR certification

Alcohol awareness certification

Forbes Standards familiarity

Tools

Resortsuite

Tock

Job description

The Inn at Little Washington invites you to join our renowned front-of-house team and deliver a 5-Star, 5-Diamond dining experience. You will maintain dining rooms and assist the Front Server, upholding Forbes Travel Guide standards with exceptional guest care.

Responsibilities include entering orders accurately, keeping service stations organized, and supporting the front desk as needed. Eligibility requires being 16+, professional presentation, and CPR/Alcohol awareness certifications.