Back Room & Customer Experience Specialist

The TJX Companies, Inc.; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

The TJX Companies, Inc. in Asheville, NC is hiring a customer-focused Retail Associate to deliver a great shopping experience. You will engage with customers, handle purchases, and keep the store clean and organized.

You may support multiple areas of the store and participate in loss prevention, merchandising, and loyalty programs, contributing to a positive store culture and teamwork.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback

Job description

The TJX Companies, Inc. in Asheville, NC is hiring a customer-focused Retail Associate to deliver a great shopping experience. You will engage with customers, handle purchases, and keep the store clean and organized.

You may support multiple areas of the store and participate in loss prevention, merchandising, and loyalty programs, contributing to a positive store culture and teamwork.