Back Office - Vault Clerk

Insight Global; Saint Paul (MN); On-site; USD 20,664,000 - 28,929,600; Full time

Job summary

Insight Global is seeking detail-oriented, dependable individuals to support a large-scale document and file management project within a financial services environment. The role involves organizing, moving, and filing physical loan and mortgage documents in a secure vault, with emphasis on accuracy and adhering to recordkeeping standards.

You will organize, track, retrieve, and relocate files, perform inventory audits, and assist with vault reorganization during the migration initiative.

Qualifications

• High school diploma or GED.
• Strong attention to detail and organizational skills.
• Reliable attendance and strong work ethic.
• Ability to remain on your feet for extended periods.
• Basic math skills, including addition and subtraction.
• Professional communication skills and ability to work within established processes.

Responsibilities

• Organize, track, and maintain mortgage loan and collateral files.
• Move, sort, shelve, and re-file large volumes of documents.
• Inventory audits and resolve file discrepancies.
• Support document transfers related to loans acquisitions and sales.
• Assist with vault reorganization project with repetitive movement of physical files.
• Receive, process, and prepare incoming documents and packages.
• Retrieve files to meet team requests and deadlines.

Skills

Attention to detail

Organizational skills

Reliability

Staying on feet

Basic math

Communication skills

Education

High school diploma or GED

Job description

We are looking for detail-oriented and dependable individuals to support a large-scale document and file management project within a financial services environment. This position is ideal for candidates who enjoy staying organized, working in a structured setting, and being active throughout the day.

In this role, you will be responsible for organizing, tracking, retrieving, and relocating physical loan and mortgage documents while ensuring accuracy and compliance with recordkeeping standards. The majority of your time will be spent moving, sorting, shelving, and re-filing files within a secure document vault as part of a major file migration and organization initiative.

What You\'ll Do

• Organize, track, and maintain mortgage loan and collateral files.
• Receive, process, and prepare incoming documents and packages.
• Retrieve files and documents to meet team requests and service-level deadlines.
• Move, sort, shelve, and re-file large volumes of physical documents while maintaining accuracy and organization.
• Conduct inventory audits and resolve file discrepancies.
• Research file activity and document history when needed.
• Create and apply file labels and maintain proper filing systems.
• Support document transfers related to loan acquisitions and sales.
• Assist with a large-scale vault reorganization project requiring repetitive movement of physical files throughout the day.

Required Qualifications

• High school diploma or GED.
• Strong attention to detail and organizational skills.
• Reliable attendance and strong work ethic.
• Ability to remain on your feet for extended periods.
• Basic math skills, including addition and subtraction.
• Professional communication skills and ability to work within established processes.

Preferred Backgrounds

Candidates from the following industries or roles are encouraged to apply:

• Library or records management
• Administrative support
• Mailroom operations
• Retail or customer service
• Restaurant or hospitality
• Warehouse, inventory, or stocking roles
• Any position requiring organization, accuracy, and standing/walking throughout the workday

Why This Role?

• Great opportunity to gain experience within the financial services industry.
• Structured work environment with clear processes and expectations.
• Ideal for individuals who enjoy hands-on, active work rather than sitting at a desk all day.
• Opportunity to contribute to a high-visibility document management initiative.

We\'re looking for dependable, detail-focused individuals who take pride in staying organized and getting the job done right.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global\'s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.