Back Office Vault Clerk

Insight Global; Minneapolis (MN); On-site; USD 30,000 - 42,000; Full time

Job summary

Insight Global is seeking a detail‑oriented document control clerk to support the Wealth Management & Investment Services unit. You will maintain collateral files, prepare materials for entry into inventory, and ensure accurate filing in Terminal Digit order.

The role involves moving file folders manually, managing inventories, and meeting SLA timelines. Qualified candidates demonstrate great communication, reliability in attendance, basic math skills, and the ability to work on your feet.

Qualifications

• Strong communication and professional demeanor required.
• Ability to stand for long periods and move files manually.
• Reliability with attendance and punctuality is essential.

Responsibilities

• Maintain collateral files and mortgage loan documents.
• Prepare and route incoming materials, verify quantities and condition.
• Organize files in Terminal Digit order and meet SLAs.
• Move file folders manually and manage inventories, resolving discrepancies.

Skills

Communication

Attention to detail

Professionalism

Physical stamina

Attendance

Basic math

Job description

• Great communication, attention to detail, and professionalism.
• Experience working on your feet
• Good record with Attendance
• Basic Math skills with addition and subtraction

Job Description:

Maintains collateral files and mortgage loan documents in support of the Wealth Management & Investment Services business line. Receives and prepares incoming materials for input into inventory, including receiving and shipping files/packages between various locations and verifying the quantity and condition of materials. Maintains orderly and accurate record of all files and related documents in Terminal Digit order. Locates requested documents and files to meet a deadline and accommodates rushed and established Service Level Agreements (SLAs). Performs manual movement of file folders of varying volumes while maintaining organization. Maintains and completes inventories as needed, resolving discrepancies in a timely manner. Research file or document activity as needed. Makes new labels for files and attaches to files or matches new file folders with labels to files. Re-files all documents in a timely manner, including inserting loose documents into corresponding files already shelved. Processes loan documents that are coming in or out for an acquisition or sale. This role will primarily be focused on a major shifting project that involves manually moving documents into new areas of their vault repetitively.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.