Back Office - Document Control (Second Shift)

Insight Global; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Insight Global in Jacksonville is looking for a candidate to maintain collateral files and mortgage loan documents for their Wealth Management & Investment Services. Responsibilities include organizing files, meeting deadlines, and processing documents for various transactions.

The ideal candidate should hold a high school diploma and have one to two years of relevant experience. Physical stamina from roles in warehouse, postal, or retail settings is essential. The position operates on a second shift from 3:30 PM to 12:00 AM.

Qualifications

• High school diploma or equivalent.
• One to two years of related experience.

Responsibilities

• Maintains orderly and accurate record of all files and related documents.
• Locates requested documents and files to meet deadlines.
• Performs manual movement of file folders.
• Completes inventories and resolves discrepancies.
• Processes loan documents for acquisitions or sales.

Skills

Warehouse experience

Retail experience

Postal office experience

Education

High school diploma or equivalent

Job description

Maintains collateral files and mortgage loan documents in support of the Wealth Management & Investment Services business line. Receives and prepares incoming materials for input into inventory, including receiving and shipping files/packages between various locations and verifying the quantity and condition of materials.

Responsibilities

• Maintains orderly and accurate record of all files and related documents in Terminal Digit order.
• Locates requested documents and files to meet a deadline and accommodates rushed and established Service Level Agreements (SLAs).
• Performs manual movement of file folders of varying volumes while maintaining organization.
• Maintains and completes inventories as needed, resolving discrepancies in a timely manner.
• Research file or document activity as needed.
• Makes new labels for files and attaches to files or matches new file folders with labels to files.
• Re-files all documents in a timely manner, including inserting loose documents into corresponding files already shelved.
• Processes loan documents that are coming in or out for an acquisition or sale.
• Working hours are 3:30 PM - 12:00AM/midnight (Second Shift).

Qualifications

• High school diploma or equivalent.
• One to two years of related experience.

Required Skills

• Warehouse, postal office, retail -- roles that involve standing and on feet all day.

Equal Opportunity Statement

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.