Back Office - Medical Assistant I

Unicarechc; Ontario (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated health care team at a community health center where you will play a vital role in providing quality care to diverse populations. As a Medical Assistant, you will work closely with physicians and other health professionals to ensure smooth patient flow and comprehensive care. This position offers a unique opportunity to make a significant impact in the lives of individuals and families in need, while working in a supportive and collaborative environment. If you are passionate about health care and committed to serving the community, this is the perfect role for you.

Qualifications

• Completion of medical assistant training program required.
• Minimum of three years experience in an outpatient medical clinic.

Responsibilities

• Assist with maintaining efficient patient flow and quality care during clinic hours.
• Coordinate inventory, ordering, and supply stock maintenance of medical supplies.

Skills

Patient Care

Medical Assistant Training

Interpersonal Skills

Microsoft Office Suite

Electronic Health Records

Phlebotomy

Organizational Skills

Problem Solving

Education

High School Diploma or Equivalent

Medical Assistant Training Program

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Unicare Community Health Center-Ontario 437, 437 North Euclid Ave, Ontario, California, United States of America Req #1

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity, respect, and cultural sensitivity to help create an environment in which all can prosper.

Job Summary

The Medical Assistant works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant works as part of a health care team including physicians, NP/PA’s, patient services representatives, medical records, health educators, and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Centers is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health, and outreach services to low income, multiethnic, uninsured, and underinsured populations.

Duties/Responsibilities:

• Provide back up support for the medical assistant team, which includes all functions of a medical assistant.
• Assist with intake, financial screening, and set-up for patient visits.
• Assist with the training of medical and lab assistants, and volunteer staff on health education and laboratory. Assist in providing ongoing supervision to same staff.
• Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
• Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
• Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
• Coordinate the inventory, ordering, and supply stock maintenance of medical supplies.
• Provide sick/vacation leave backup for other medical assistants.
• Assist with daily and monthly quality assurance reviews including emergency kit check off.
• Record and maintain the refrigerator and freezer temperature logs.

Non-Essential Functions

• As directed by the Clinic, perform other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements

• Adhere to dress code; appearance is neat and clean.
• Maintain current license, registrations, and/or certifications.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled; attendance and punctuality are necessary.
• Ability to work well with a multidisciplinary team.
• Ability to problem solve and be self-motivated.
• Maintain regulatory requirements, including all state, federal, and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics, and goals of the organization.
• Must have excellent written and oral skills, strong organizational, problem-solving, and analytical skills.
• Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
• Able to work independently with little or no supervision.

Qualifications

• College education, high school diploma, or equivalent.
• Completion of medical assistant training program required.
• Minimum of three years experience in an outpatient medical clinic or hospital, medical office setting.

Knowledge, Skills, and Abilities

• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
• Maintain current knowledge of policies and procedures as they relate to safe work practices.
• Follow all safety procedures and report unsafe conditions.
• Ability to work with a diverse population.
• Willing to work flexible hours, including evenings.
• Must have reliable transportation and valid CA driver’s license and an insurable DMV record.
• Must be self-directed and work productively with minimal supervision.
• Ability to work effectively as a member of an interdisciplinary team.
• Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook.
• Knowledge of Electronic Health Records.
• Perform phlebotomy and basic laboratory duties.
• Demonstrate the skills to provide age appropriate care to the clients of the clinic.
• Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to interpret information relative to the patients' age-related needs.

Physical Requirements and Environmental Conditions

• Prolonged periods of sitting and working on a computer.
• Pushing and pulling objects up to 25 lbs.
• Frequent wrist, hand, and finger dexterity to perform fine motor function.
• Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
• Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.

Working Conditions

• Non-Ionizing Radiation (microwaves).

Work Schedule

• You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays.

You will need to travel to other clinic locations as needed for cross coverage support.

Let Unicare Community Health Center be your choice for meaningful work that makes a difference in the community we serve.