Back-Office Customer Service & Data Entry Specialist

Colorado Department of Revenue; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Colorado Department of Revenue (CDOR) is hiring a Back Office Cashier in the Driver Control unit, onsite at the Howard Office in Denver. The role involves processing applications and payments, certifying documents, and ensuring cash handling and data accuracy in DRIVES system.

Ideal candidates will have two years of general clerical or call center experience, strong data-entry skills, and proficiency with Microsoft Office and Google Apps.

Qualifications

• Two years of general clerical and/or call center customer service experience.
• Experience using E-mail, Microsoft Office (Word, Excel, PowerPoint), Google Apps.
• Data entry experience and accuracy in handling documents.

Responsibilities

• Process applications and payments for fees, certify documents.
• Receive and verify payments, record in DRIVES, reconcile transactions.
• Scan documents and verify scanned records for completeness.

Skills

General clerical

Call center CS

Data entry

Microsoft Office

Google Apps

Communication

Education

Business Administration / related field

Tools

DRIVES system

Scanner/Printer

E-mail

Copiers

Microsoft Office

Google Apps

Job description

The Colorado Department of Revenue (CDOR) is hiring a Back Office Cashier in the Driver Control unit, onsite at the Howard Office in Denver. The role involves processing applications and payments, certifying documents, and ensuring cash handling and data accuracy in DRIVES system.

Ideal candidates will have two years of general clerical or call center experience, strong data-entry skills, and proficiency with Microsoft Office and Google Apps.