Back‑Office Cashier & Data Entry - Driver Control

State of Colorado; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Colorado Department of Revenue (CDOR) seeks a Customer Service Representative as a Back Office Cashier in the Driver Control unit. This role focuses on accurate document validation, cash handling, and customer service excellence, supporting motor vehicle services in Denver.

Applicants should have clerical or call center experience, strong data entry skills, and familiarity with Microsoft Office and Google Apps. On-site work at the Howard Office is required.

Qualifications

• Two years of clerical and/or call center customer service experience.

Responsibilities

• Process applications and payments for fees, certify documents per statutes, and ensure accuracy.
• Handle cash: receive payments, record in DRIVES, reconcile transactions, and deliver monies.
• Scan and verify documents for accuracy and completeness.

Skills

General clerical experience

Call center customer service

Data entry

Microsoft Office (Word, Excel, PowerPo

Google Apps

Typing professional emails

Document review for accuracy

Education

Business Administration

Accounting

Public Administration

Political Science

Tools

DRIVES system

Job description

The Colorado Department of Revenue (CDOR) seeks a Customer Service Representative as a Back Office Cashier in the Driver Control unit. This role focuses on accurate document validation, cash handling, and customer service excellence, supporting motor vehicle services in Denver.

Applicants should have clerical or call center experience, strong data entry skills, and familiarity with Microsoft Office and Google Apps. On-site work at the Howard Office is required.