Back-Office ACH & Check Processing Specialist

Bank of Greene County; Town of Catskill (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

Bank of Greene County seeks an Operations Processing Specialist to oversee ACH and check processing and serve as the liaison between the Bank and processors. The role handles Abandoned Property submissions to New York State and collaborates with BSA on fraudulent/altered check processing while gathering information for government requests.

Responsibilities include reviewing exceptions, coordinating with branches and vendors, and providing backup coverage for the Cash Management Specialist and

Qualifications

• High School graduate or equivalent.
• Minimum of three years of financial institution experience - back-office operations experience preferred.
• Knowledge of computer operation and the ability to utilize the Bank's software.
• Strong attention to detail, organization and problem-solving skills.
• Ability to manage projects and meet deadlines.
• Excellent customer service and interpersonal communication skills - both written and verbal.
• Must show initiative, reliability and team orientated attitude.
• Strong computer skills with knowledge of Microsoft Office software.

Responsibilities

• Review daily ACH and incoming check exceptions from file postings - coordination between branches and the batch operator for processing. In some cases, process the exceptions directly.
• Liaison with third party vendors/processors for the Bank's ACH and check processing programs etc.
• Keep updated knowledge through continuous research and webinars available
• Liaison between the Bank and the Bank Attorney's
• Work closely with the BSA Department regarding legal documents, unauthorized ACH transactions and fraudulent/altered check processing items
• Handle customer research requests including copies of checks, statements, regulatory documents, etc.
• Process returned deposited customer checks and check adjustments presented by the Federal Reserve Bank
• Coordinate and submit the annual Abandoned Property to New York State
• Oversight of the postage machine including, addition of postage, ordering of supplies and service requests
• Review of customer Mobile Deposit Capture checks deposited through Online Banking and image checks processed in the Operations Department to receive credit through the Federal Reserve Bank
• Primary back up for the Cash Management Specialist positions as well as various other back office operational duties
• Prepare and/or conduct periodic review of various reports, reconciliations or maintenance
• Develop detailed knowledge of the Bank's products, services and general information, as well as a basic understanding of operation in other departments of the Bank
• Successfully complete training programs as necessary
• Complete other tasks and projects as assigned by supervisor

Job description

Bank of Greene County seeks an Operations Processing Specialist to oversee ACH and check processing and serve as the liaison between the Bank and processors. The role handles Abandoned Property submissions to New York State and collaborates with BSA on fraudulent/altered check processing while gathering information for government requests.

Responsibilities include reviewing exceptions, coordinating with branches and vendors, and providing backup coverage for the Cash Management Specialist and