Back of House Shift Leader

Chick-fil-A

Fargo (ND)

On-site

USD 21,000 - 34,000

Part time

14 days+
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Benefits offered by this job

Competitive pay
Free employee meals
Free degree program paid 100% by the e
Health insurance contributions
Scholarship opportunities

Job summary

Chick-fil-A West Acres is seeking a dynamic leader to oversee daily operations, coach teams of 10-20, engage guests, and drive consistent service excellence with pride.

The ideal candidate demonstrates ownership, initiative, sound judgment, and urgency to execute priorities. You will learn and utilize business systems, promote team development, and uphold policies while representing the brand in a positive, people-focused environment.

Qualifications

  • Associates Degree or higher, 2+ years relevant professional experience may be considered.
  • Reliable method of transportation.

Responsibilities

  • Lead teams of 10-20 people at a time.
  • Engage with guests, vendors, and business partners.
  • Learn and engage with business systems.
  • Other duties as assigned.

Skills

Team leadership
Guest engagement
Operations awareness
Coaching and development

Education

Associates Degree or higher

Job description

At Chick-fil-A West Acres, our leaders are the secret sauce of what we do. They are responsible for supporting and innovating daily operations, coaching and developing people effectively, and maintaining high performance standards of quality and service. This role requires ownership, initiative, sound judgment, and a sense of urgency to ensure priorities are executed effectively.

Responsibilities
  • Lead teams of 10-20 people at a time
  • Engage with guests, vendors, and business partners
  • Learn and engage with business systems
  • Other duties as assigned
Availability Requirements
  • Able to work between 25-45 hours a week
  • Able to open (5 AM) or close (11 PM)
  • Able to work Fridays and/or Saturdays
Other Requirements
  • Associates Degree or higher (2+ years of relevant professional experience can be considered)
  • Reliable method of transportation
Operational Requirements
  • Uphold store policies and guidelines
  • Promote operational excellence and impact
  • Support and promote the decisions of the business
  • Maintain a high level of attention to detail
  • Prioritize team member development
  • Willing to understand and improve respective areas of the business
Benefits
  • Competitive pay
  • Free employee meals
  • Free degree program paid 100% by the employer
  • Health insurance contributions
  • Scholarship opportunities

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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