Back-of-House Ops Pro — Omni-Channel Fulfillment

URBN Urban Outfitters, Inc.; Cincinnati (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Job summary

URBN Urban Outfitters, Inc. is seeking a Back of House Specialist at the Cincinnati location to optimize product flow, manage replenishment, and uphold packaging and tagging standards.

You will help maintain organization for both sales floor and back of house, and ensure a seamless omni-channel shopping experience. You will lead shipment processing, stock placement, and visual priorities while using store technology to support accurate inventory and efficient operations.

Qualifications

• Flexible hours to meet store product flow and omni-channel demand (incl. mornings, weekends).
• Proven track record in leading operational processes and achieving measurable results.
• Eagerness to learn and grow within URBN and the organization.

Responsibilities

• Understands how the merchant process impacts business and prioritizes product flow and replenishment; processes order queues to prevent backlog, cancellations, and to fulfill expedited orders.
• Adheres to proper processing and tagging standards while maintaining visual merchandising standards and packaging to exceed customer expectations.
• Supports timely execution of product placement and other visual priorities.
• Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock.
• Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer.
• Leads and executes the product flow process including shipment receipt, processing, security tagging, preparing product for the floor, and placing product.
• Oversees back of house standards and keeps receiving, shipping, stock, and supply areas clean and organized.
• Oversees omni process to ensure fill rates are maintained and the brand standard is followed.
• Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas.
• Facilitates transfer of online products back to the warehouse.

Skills

Operational leadership

Flexibility

Attention to detail

Communication

Job description

URBN Urban Outfitters, Inc. is seeking a Back of House Specialist at the Cincinnati location to optimize product flow, manage replenishment, and uphold packaging and tagging standards.

You will help maintain organization for both sales floor and back of house, and ensure a seamless omni-channel shopping experience. You will lead shipment processing, stock placement, and visual priorities while using store technology to support accurate inventory and efficient operations.