Back of House Director — Lead, Develop, and Optimize Kitchen

Chick-fil-A; Akron (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Director-level compensat­0

Sundays off

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with company match

Free meals while working

Complimentary uniforms

Leadership and professional developm­0

Regular leadership coaching

Scholarship opportunities

Tuition assistance

Job summary

Chick-fil-A Frederick Blvd is seeking an exceptional Back of House Director to lead our kitchen operations, develop leaders, and elevate the restaurant. You will be a senior leader responsible for people, systems, food quality and safety, productivity, and financial performance.

Build the future by developing tomorrow's leaders while managing today’s high-volume demands. You will be coached and invested in, and expected to do the same for your team.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• 2–5 years of restaurant, hospitality, kitchen, or comparable leadership experience preferred.
• Previous Chick-fil-A experience is valuable but not required.
• Strong verbal and written communication skills.
• Demonstrated ability to coach, delegate, and hold others accountable.
• Ability to analyze problems and implement sustainable solutions.
• Reliable transportation.
• Authorization to work in the United States.
• ServSafe certification preferred.
• Must obtain required City of Portsmouth/Virginia food safety credentials if not already certified.

Responsibilities

• Lead Back of House leaders and Team Members with accountability.
• Establish and maintain kitchen systems and routines.
• Ensure food safety, quality, and compliance with standards.
• Manage labor, inventory, and waste for profitability.
• Collaborate with Front of House to ensure seamless operation.
• Coach, develop, and advance future leaders and directors.
• Prepare for high-volume periods and promotions with proper staffing.
• Analyze performance data to drive improvements.

Skills

Leadership

People development

Coaching

Operations management

Data-driven decisions

Communication

Problem solving

Accountability

Education

High school diploma or equivalent

Tools

ServSafe certification

Job description

Chick-fil-A Frederick Blvd is seeking an exceptional Back of House Director to lead our kitchen operations, develop leaders, and elevate the restaurant. You will be a senior leader responsible for people, systems, food quality and safety, productivity, and financial performance.

Build the future by developing tomorrow's leaders while managing today’s high-volume demands. You will be coached and invested in, and expected to do the same for your team.