Back-End Logistics Lead – Retail & E‑Commerce

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Orlando (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Vacation time

Associate merchandise discount

Bonus opportunities

Membership dues reimbursement for PGA/

Job summary

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is looking for a Back-End Department Head to optimize operations and drive a seamless customer experience.

This role focuses on product availability, pricing accuracy, and proper in-store signage to support both physical and e‑commerce channels. The BEDH will lead logistics, e‑commerce processes, and floor planning while coaching associates, maintaining inventory integrity, and ensuring compliance with company standards.

Qualifications

• Strong communication skills (verbal and written).
• Basic computer skills with MS Office (Outlook).
• Ability to manage conflict and hold others accountable.
• Able to quickly learn business concepts and drive results.
• Organize multiple priorities to meet objectives.
• Lead by example with servant leadership.

Responsibilities

• Implement the Logistics Game Plan and maintain 95% e-commerce fulfillment.
• Oversee RTV/Customer Warranty and receiving standards.
• Maintain accurate tagging and signage for product placement.
• Train Associates and provide on-floor direction and coaching.
• Support all Logistics and E‑Commerce operations for consistent customer experience.
• Ensure store areas comply with Loss Prevention policies and safety standards.

Skills

Communication

Computer skills

Accountability

Business Acumen

Organization

Leadership

Education

High School Diploma or equivalent

Job description

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is looking for a Back-End Department Head to optimize operations and drive a seamless customer experience.

This role focuses on product availability, pricing accuracy, and proper in-store signage to support both physical and e‑commerce channels. The BEDH will lead logistics, e‑commerce processes, and floor planning while coaching associates, maintaining inventory integrity, and ensuring compliance with company standards.