Baby Brand Sales Leader & Team Coach

Carter's Retail Inc.; West Long Branch (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Education program

Paid time off

Parental leave

Adoption assistance

Job summary

Carter’s Retail Inc. in New Jersey is seeking a Full Time Sales Manager to be the first face of the brand for growing families.

You will lead a team, greet customers, and connect families with our baby essentials and school readiness products. You will foster an inclusive environment, coach staff on product knowledge and service standards, and drive store performance through planning, coaching, and timely problem solving.

Qualifications

• Positive, solutions-oriented mindset.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel).
• A high school diploma or GED.
• Ability to lift 40 pounds and stand for long periods.
• Availability including days, nights, weekends, and holidays.

Responsibilities

• Become a product and brand expert for families to navigate from preemie to size 14.
• Welcome customers with warmth and explain product features and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Lead and execute an assigned business focus area with planning and follow-through.
• Perform Leader on Duty responsibilities to drive results and resolve issues promptly.

Skills

Customer service

Leadership

Communication

Multi-tasking

Technology skills

Education

High school diploma or GED

Job description

Carter’s Retail Inc. in New Jersey is seeking a Full Time Sales Manager to be the first face of the brand for growing families.

You will lead a team, greet customers, and connect families with our baby essentials and school readiness products. You will foster an inclusive environment, coach staff on product knowledge and service standards, and drive store performance through planning, coaching, and timely problem solving.