Baby Brand Sales Associate — Flexible Hours & Growth

Carter's Retail Inc.; Lynchburg (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

30% brand discount

Referral bonuses

Tuition assistance (GED / English)

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families.

You’ll greet customers, explain product styles and benefits, and help them prep for school readiness, all while contributing to a welcoming, inclusive store culture. The role requires excellent customer service, the ability to juggle several tasks in a busy retail environment, and flexibility to work days, evenings, weekends and holidays.

Qualifications

• Excellent customer service mindset and engagement skills.
• Ability to manage multiple tasks in a busy retail environment.
• Strong verbal and written communication skills.
• Open to working days, nights, weekends and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features and benefits.
• Resolve customer issues proactively and balance multiple customers in a busy store.
• Support omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale transactions accurately.
• Complete floor replenishment and shipments as needed.
• Explain promotions and the brand loyalty program including credit to customers.
• Maintain a safe, clean store and minimize loss through service excellence.

Skills

Customer service

Multitasking

Communication

Positive attitude

Job description

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families.

You’ll greet customers, explain product styles and benefits, and help them prep for school readiness, all while contributing to a welcoming, inclusive store culture. The role requires excellent customer service, the ability to juggle several tasks in a busy retail environment, and flexibility to work days, evenings, weekends and holidays.