Baby Brand Sales Associate - Growth & Flexible Hours

Carters Inc.; Monroeville (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount (30%)

Referral bonuses

GED / degree tuition-free program

English language learning support

Job summary

Carter’s seeks a Sales Associate to be the first face of the brand for growing families in a welcoming store environment. You will greet customers, showcase baby essentials, and help families prepare for everyday moments with our products.

The role emphasizes caring teamwork, growth opportunities, and a 30% employee discount. You’ll resolve issues, assist with omnichannel shopping, process POS transactions, stock shelves, and promote loyalty programs while maintaining a safe, clean store.

Qualifications

• Experience in customer service preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Tools

POS system

Job description

Carter’s seeks a Sales Associate to be the first face of the brand for growing families in a welcoming store environment. You will greet customers, showcase baby essentials, and help families prepare for everyday moments with our products.

The role emphasizes caring teamwork, growth opportunities, and a 30% employee discount. You’ll resolve issues, assist with omnichannel shopping, process POS transactions, stock shelves, and promote loyalty programs while maintaining a safe, clean store.