Baby Brand Sales & Customer Experience Pro

Carter's Retail Inc.; Atlanta (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

30% discount on brands

Referral bonuses

Tuition-free degree programs

ESL / English language courses

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in our Atlanta stores. You’ll warmly greet customers, explain product styles and benefits, and help with omnichannel shopping to ensure a positive experience.

You will execute POS transactions and help with floor replenishment, while representing our inclusive culture. We value caring, teamwork, flexibility, and growth.

Qualifications

• Proven customer service experience
• Strong communication skills
• Ability to work in a fast-paced retail environment

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication skills

Multitasking

Job description

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in our Atlanta stores. You’ll warmly greet customers, explain product styles and benefits, and help with omnichannel shopping to ensure a positive experience.

You will execute POS transactions and help with floor replenishment, while representing our inclusive culture. We value caring, teamwork, flexibility, and growth.