Baby Brand Retail Associate — Customer Champion

Carters; West Homestead (Allegheny County); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

30% employee discount

Tuition assistance (GED or degree)

ESL/English classes

Referral bonuses

Mental health benefits

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand, welcoming customers and guiding them through our baby and young children product lines. You will balance high-energy customer interactions with efficient checkout, promotions, and loyalty programs.

Join a team that values care, teamwork, and growth, with access to benefits and a 30% employee discount. Availability may include days, nights, weekends, and holidays to support store needs.

Qualifications

• Customer-focused sales experience preferred
• Strong communication and problem-solving abilities
• Ability to manage multiple tasks in a fast-paced retail setting

Responsibilities

• Greet customers and showcase product styles, features and benefits
• Resolve issues promptly while managing multiple customers
• Assist with omnichannel requests to ensure a seamless shopping experience
• Execute POS transactions and process payments accurately
• Maintain floor replenishment and store appearance, and support safety standards

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

POS system

Job description

Carter's is seeking a Sales Associate to be the first face of the brand, welcoming customers and guiding them through our baby and young children product lines. You will balance high-energy customer interactions with efficient checkout, promotions, and loyalty programs.

Join a team that values care, teamwork, and growth, with access to benefits and a 30% employee discount. Availability may include days, nights, weekends, and holidays to support store needs.