Baby Brand Retail Sales Associate — Growth & Perks

Carter's Inc.; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% discount on brands

Referral bonuses

Advance You Program – GED or bachelor

Tuition-free degree program

English as a second language

Training and development programs

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in a welcoming, inclusive environment. You will greet customers, introduce baby essentials, help families prep for school, and share in the brand’s values of care, teamwork, and growth.

The role emphasizes delivering outstanding customer service, participating in omnichannel experiences, and maintaining a clean, secure store while engaging with promotional events and loyalty programs.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in a welcoming, inclusive environment. You will greet customers, introduce baby essentials, help families prep for school, and share in the brand’s values of care, teamwork, and growth.

The role emphasizes delivering outstanding customer service, participating in omnichannel experiences, and maintaining a clean, secure store while engaging with promotional events and loyalty programs.