BaaS Compliance & Ops Analyst – Onboarding & Risk

NowDiploma SRL; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

NowDiploma SRL is seeking a Compliance & Operations Analyst to join a cross-functional team supporting regulatory compliance, customer onboarding, and day-to-day BaaS operations for the US market. You will help onboard fintech clients, align with sponsor bank requirements, and ensure policies, procedures, and data flows meet industry standards.

This role requires strong analytical skills, attention to detail, and the ability to coordinate across product, risk, and operations in a fast-paced

Qualifications

• Experience in fintech, financial services operations, compliance, risk, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication, documentation, and stakeholder-management skills.
• Ability to work effectively in a fast-paced, partner-driven environment.
• Strong attention to detail and ability to manage multiple workstreams.
• Proficiency in Microsoft Excel or similar spreadsheet software.
• English level: C1 or higher, with strong verbal and written communication skills.
• Working time — 9:00 AM – 5:00 PM US Eastern Time

Responsibilities

• Draft regulatory compliance policies and related operating procedures in collaboration with clients.
• Maintain and improve compliance frameworks aligned with sponsor bank requirements and regulatory guidance.
• Conduct ongoing monitoring and testing, track identified issues, and support remediation.
• Coordinate onboarding activities across product, risk, operations, and other stakeholders.
• Develop onboarding documentation, checklists, and client-facing guidance to create a scalable process.
• Support technical onboarding and integration, including API data flows and webhook events.
• Provide operational oversight for daily BaaS activities, including transaction-monitoring, escalations, exception handling, and partner support.
• Track SLAs, metrics, and trends to support continuous improvement.
• Support incident response, change management, and program governance activities.
• Oversee daily platform reconciliations, including ACH, wire, card settlement, and investigate reconciliation exceptions.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Attention to detail

Time management

Tools

Excel

SQL

Python

Tableau

Power BI

Job description

NowDiploma SRL is seeking a Compliance & Operations Analyst to join a cross-functional team supporting regulatory compliance, customer onboarding, and day-to-day BaaS operations for the US market. You will help onboard fintech clients, align with sponsor bank requirements, and ensure policies, procedures, and data flows meet industry standards.

This role requires strong analytical skills, attention to detail, and the ability to coordinate across product, risk, and operations in a fast-paced