BA/QA Manager

Americo Services Inc; Kansas City (MO); Vor Ort; USD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus program

Paid training

Generous PTO & holidays

Parental leave

Health, dental, vision

Zusammenfassung

Americo is hiring a full-time Manager, Business Analysts to join our expanding team. The hours are 8:00–5:00, on-site at our downtown Kansas City, MO office.

The Business and Quality Analysts department partners with business units to define, shape, and support strategic initiatives through analysis, stakeholder engagement, and solution development. This role supports business unit leaders, analysts, and technology teams and plays a key role in transforming the Business Analysis function into an

Qualifikationen

• Minimum of 5+ years of progressive Business Analysis leadership experience, including direct people management.
• Experience building or evolving a BA function toward an embedded partnership model.
• Strong stakeholder management and relationship-building with senior leaders.

Aufgaben

• Define and operationalize the embedded BA model with senior leadership and analysts.
• Lead, coach, and develop a team of Business Analysts.
• Build strong consultative relationships with business unit leaders and senior stakeholders.
• Partner with QA leadership to govern shared BA/QA initiatives, standards, and practices.
• Establish and evolve BA practice standards related to analysis and stakeholder engagement.
• Drive strategic transformation initiatives with respect for institutional knowledge and culture.
• Mentor analysts at all tenure levels, fostering growth and strategic impact.

Kenntnisse

People leadership

Stakeholder mgmt

Coaching

Change mgmt

Strategic thinking

Ambiguity handling

Ausbildung

Bachelor's degree

Jobbeschreibung

Americo is hiring a full time Manager, Business Analysts to join our expanding team!

The hours for this position are 8:00-5:00, on-site at our downtown Kansas City, MO office location.

Overview

The Business and Quality Analysts department is responsible for partnering with business units to define, shape, and support strategic initiatives through effective analysis, stakeholder engagement, and solution development.

This role supports business unit leaders, analysts, QA leadership, and technology teams and plays a key role in transforming the Business Analysis function into an embedded business-partner model within established guidelines and service level expectations.

Key Responsibilities

• Define and operationalize the embedded Business Analyst (BA) model in partnership with senior leadership and analysts.
• Lead, coach, and develop a team of Business Analysts and BA-leaning hybrid contributors.
• Build strong, consultative relationships with business unit leaders and senior stakeholders.
• Partner closely with the QA Manager to govern shared BA/QA initiatives, standards, and practices.
• Establish and evolve BA practice standards related to analysis, requirements, and stakeholder engagement.
• Drive strategic transformation initiatives while respecting institutional knowledge and team culture.
• Mentor analysts at all tenure levels, fostering growth, capability development, and strategic impact.

Required Qualifications

• Minimum of 5+ years of progressive Business Analysis leadership experience, including direct people management.
• Demonstrated success building or evolving a BA function toward an embedded partnership model.
• Experience managing analysts across varying experience levels, including senior contributors.
• Strong stakeholder management and relationship-building skills with senior business leaders.
• Proven ability to develop talent through coaching, career pathing, and stretch assignments.
• Ability to operate effectively in ambiguous environments and create clarity and direction.
• Strong strategic thinking and change management capabilities.

Preferred Qualifications

• Experience working in environments with closely aligned Business Analysis and Quality Assurance functions.
• Experience driving organizational or functional transformation initiatives.
• Bachelor’s degree or equivalent combination of education and experience.

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What You’ll Love About Working at Americo:

Compensation

Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development

We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance

We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new parents with a maternity and parental leave program, along with paid STD and LTD.

Health and well-being

We are committed to your health and are pleased to offer flexible benefits designed to support you and your family, with high quality coverage and meaningful company contributions.

Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching.

Future planning

Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back

We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff

Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Bustling environment

Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.