(BA-JR) Junior Business Analyst

Veteran Enhanced Technology Solutions (VETS); McClellan Place (CA); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Junior Business Analyst to join their remote team. This role is pivotal in supporting technology solutions and ensuring service excellence. You will work closely with project managers, providing technical advice and maintaining high standards. The company is dedicated to transforming the technology landscape while supporting veterans in their career transitions. With a focus on innovation and service to others, this position offers a unique opportunity to make a positive impact while enjoying benefits like unlimited PTO and a company bonus program. If you are passionate about technology and service, this role is for you.

Benefits

Unlimited PTO

Paid Holidays

Medical, Dental, and Vision

Health Stipend

401k After 1 Year

Company Bonus Program

Qualifications

• Ability to serve as a technical advisor with integrity and professionalism.
• Experience in project management and customer service excellence.

Responsibilities

• Participate in projects ensuring high standards of service delivery.
• Support project managers in delivering projects on time and within scope.

Skills

Technical Advisory Skills

Project Management

Customer Service

Requirements Gathering

Education

Bachelor's Degree in Business or IT

Tools

ServiceNow

Job description

Veteran Enhanced Technology Solutions (BA-JR) Junior Business Analyst

Remote · Full time

Company website: Apply for (BA-JR) Junior Business Analyst

Serve as the technical advisor for assigned technology solution area(s) maintaining the utmost integrity and professionalism.

Description

About Us: Veteran Enhanced Technology Solutions (VETS) aims to revolutionize the technology industry while supporting Veterans' transition from military life to IT careers. We achieve this through a relentless focus on customer success, a dedication to serving with integrity and commitment, and investment in the coaching and development of our staff and clients. Our client success and service approach drive our vision and mission to transition people – transform the world.

As an Elite ServiceNow consulting and implementation services partner, our team brings extensive industry experience and expertise in navigating IT and business complexities to improve operational efficiency, transparency, and accountability.

Our Values:

• Pathfinder: To embody the qualities of exploration, innovation, resilience, adaptability, and leadership. We prioritize blazing new trails, discovering uncharted territories, and setting precedents in the IT industry.
• Courage: To commit to bravery, embracing challenge, perseverance, and integrity. We encourage our team to face challenges head-on, make bold decisions, and uphold ethical standards even in difficult situations.
• Service to Others: To emphasize a commitment to prioritizing the needs and well-being of customers, employees, and the community. We foster a culture of empathy, generosity, and social responsibility, ensuring that the organization operates with a focus on making a positive impact.

All to transition people and transform the world.

In this role, your responsibilities will include (but are not limited to):

• Participate in internal projects as required.
• Ensure service delivery maintains the highest standards of excellence.
• Serve as the technical advisor for assigned technology solution area(s) maintaining the utmost integrity and professionalism.
• Work closely with project managers to ensure that projects are delivered on time and within scope.
• Support production and delivery of SOW’s and timelines.
• Deliver exceptional leadership, technical expertise, and customer service throughout discovery and implementation.
• Maintain current solution practice knowledge through self-study and utilization of available training.
• Assist Project Manager and Solution Architect with requirements gathering and management of development stories.
• Within three months from date of hire, the following must be acquired:
  • ONE (1) CSA or CAD.
  • FIVE (5) Micro Certifications.
  • ONE (3) Sales/Pre Sales Certifications.

As an employee of VETS, you are eligible for our benefits program which includes the following:

• Unlimited PTO.
• Paid Holidays.
• Medical, Dental, and Vision.
• Health Stipend if Health Benefits Declined.
• 401k Upon 1 Year of Employment.
• Company Bonus Program - Each active, full-time*, non-commissioned employee hired prior to October 1st each calendar year is eligible to participate in the bonus program.

Transition People | Transform the World