B2C E-commerce Sales Manager

iSpace; Georgia; On-site; USD 6,400 - 9,000; Full time

Benefits offered by this job

Health insurance

Flexible work culture

Clear growth opportunities

Job summary

iSpace, an Apple Premium Partner, is seeking a dynamic B2C E-commerce Sales Manager to drive online sales performance and profitability. You will act as the primary digital contact for customers, handling chats and hotline inquiries, while collaborating with the demand planning team to ensure timely order fulfillment.

The role requires experience in e-commerce or digital sales, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Prior experience in e-commerce or digital sales roles.
• Strong understanding of e-commerce platforms and infrastructure.
• Detail-oriented with a customer-centric approach and strategic thinking.
• Excellent written and verbal communication skills.

Responsibilities

• Drive the sales performance, growth, and profitability of the e-commerce platform.
• Serve as the primary digital contact for customers via chats and calls.
• Ensure outstanding customer satisfaction with timely resolutions.
• Manage and optimize online promotional campaigns.
• Analyze shopping trends to support assortment decisions.
• Grow customer acquisition and profitability through online channels.
• Collaborate with the demand planning team to ensure smooth order fulfillment.

Skills

E-commerce

Digital sales

Customer-centric

Attention to detail

Excel

Communication

Tools

MS Office

Job description

ASBC Georgia | iSpace | Apple Premium Partner is looking for a dynamic and results-driven B2C E-commerce Sales Manager!

If you want to be part of an international team representing an official Apple Premium Partner, drive the performance of a leading online sales platform, and build a successful career, we want to hear from you

Key Functional Responsibilities

• Drive the sales performance, growth, and overall strategy of the e-commerce platform to meet and exceed profitability goals.
• Serve as the primary digital point of contact for customers, delivering exceptional, first-line support by managing incoming chats across various social media platforms and answering hotline calls.
• Ensure outstanding customer satisfaction by providing timely resolutions to inquiries and building strong customer relationships.
• Manage and optimize online promotional campaigns.
• Analyze customer shopping trends and behaviors to support assortment selection and identify market gaps.
• Grow customer acquisition and enhance profitability through our online sales channels.
• Work closely with the demand planning team to ensure smooth and efficient order fulfillment.

Qualifications & Experience:

• Prior experience in a similar E-commerce or digital sales role
• Solid understanding of e-commerce frameworks and infrastructure
• Self-starter mentality with a proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
• High level of attention to detail and strong strategic thinking with a customer-centric orientation
• Advanced proficiency in MS Office, particularly Excel
• Excellent written and oral communication, interpersonal, and problem-solving skills
• Highly self-motivated, collaborative, adaptable, and a critical thinker

What We Offer:

• Working Hours: 5 days a week (2 days off), operating in 2 shifts:
• Salary: 1739 GEL Gross + Job Quality Bonus (dependent on the successful completion of your KPI tasks)
• Benefits: Health insurance, flexible and friendly work culture, and clear perspectives for professional and personal growth within an international company.

Selection Process

• Introductory Interview with the HR Recruiter and Team Lead
• Final Interview with the General Manager

Reference Check

Before the offer stage, we conduct a reference check. Candidates will be asked to provide the contact details of their previous direct manager.