B2B Wireless Support Specialist

Afni, Inc.; Tucson (AZ); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Paid training program

Health/vision/dental benefits

401k with matching contributions

Tuition reimbursement program

Paid personal time off

Paid sick time

Job summary

Afni, Inc. is looking for a customer service representative in Tucson, Arizona, offering $17.00 per hour plus commissions. Responsibilities include handling inbound calls, delivering excellent customer service, and managing customer accounts. Candidates must possess a GED or high school diploma and have at least six months of customer service experience. A supportive team culture and benefits such as personal time off and health coverage are included in this role.

Qualifications

• Six months of customer service experience is required.
• Must be able to work on-site in Tucson.
• 18 years of age or older.

Responsibilities

• Handle inbound calls regarding wireless devices and services.
• Deliver customer service with empathy and efficiency.
• Process orders and maintain strong attention to detail.

Skills

Customer service experience

Problem-solving

Attention to detail

Education

GED or High School Diploma

Job description

Afni, Inc. is looking for a customer service representative in Tucson, Arizona, offering $17.00 per hour plus commissions. Responsibilities include handling inbound calls, delivering excellent customer service, and managing customer accounts. Candidates must possess a GED or high school diploma and have at least six months of customer service experience. A supportive team culture and benefits such as personal time off and health coverage are included in this role.