B2B Systems & Operations Sr. Manager

FashionUnited; El Segundo (CA); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Hybrid Work Schedule

Discretionary Paid Time Off

Summer Fridays

Employee Discounts

401k

Annual Bonus Program

Equity Program

Job summary

Fabletics is seeking a B2B Systems & Operations Senior Manager based in El Segundo. You will define and operationalize the B2B operating model, aligning ERP, OMS, WMS, and product data platforms to enable scalable wholesale growth.

You will lead cross‑functional teams, translate business needs into structured requirements, and drive end‑to‑end programs that reduce manual work and improve system reliability. This role reports to the Sr. Director, Business Planning & Development.

Qualifications

• 8+ years of experience in operations, program management or business systems within retail or wholesale environments.
• Deep experience with enterprise systems (ERP/OMS/WMS/PLM/PIM) and translating business needs into scalable solutions.
• Proven track record leading cross‑functional initiatives end‑to‑end.
• Strong understanding of B2B/wholesale operations, order lifecycle and partner workflows.
• Ability to balance speed, scalability and operational complexity while driving measurable outcomes.
• Extensive experience in systems‑driven environments and AI‑assisted process improvements.

Responsibilities

• Define and drive the B2B operating model across order lifecycle, fulfillment, and partner workflows.
• Translate business needs into structured requirements and partner with Product/Engineering to deliver system‑enabled solutions.
• Align systems with processes to reduce manual work and improve reliability.
• Lead cross‑functional programs, managing timelines and risks across Operations, Tech, Finance, and Merchandising.
• Establish frameworks for partner onboarding and regional/platform consistency.
• Provide visibility, drive accountability, and influence stakeholders for progress.
• Coach and train other employees as needed.

Skills

B2B Operations

Cross‑functional leadership

ERP/OMS/WMS knowledge

System translation to business needs

AI literacy / generative AI

Tools

ERP

OMS

WMS

PLM/PIM

Job description

Fabletics is looking for a B2B Systems & Operations Sr Manager.

How do you fit in?

This role owns how our B2B business actually works—connecting systems, processes, and teams to enable scalable growth across wholesale, partnerships, and emerging channels. You will define and operationalize the B2B operating model, ensuring alignment between business needs and system capabilities across ERP, OMS, WMS, and product data platforms.

You are not building systems—you are making them work for the business.

This role requires a highly cross‑functional operator who can translate complexity into structure, drive execution across teams, and create scalable solutions in a fast‑moving environment.

This role will report to the Sr. Director, Business Planning & Development.

What you will do:

• Define and drive the B2B operating model across order lifecycle, fulfillment, and partner workflows to support scalable growth
• Translate business needs into structured requirements and partner closely with Product and Engineering to deliver system‑enabled solutions
• Align systems (ERP, OMS, WMS, PLM/PIM) with business processes to reduce manual work, eliminate inefficiencies, and improve reliability
• Manage cross‑functional programs end‑to‑end, managing timelines, dependencies, risks, and execution across Operations, Tech, Finance, and Merchandising
• Establish repeatable frameworks for partner onboarding, channel expansion, and operational consistency across regions and platforms
• Provide visibility into initiatives, drive accountability, and influence stakeholders to ensure progress and alignment across teams
• Frequently responsible for providing guidance, coaching, and training to other employees

What you can bring:

• 8+ years of experience in operations, program management, or business systems roles within retail, wholesale, or supply chain environments
• Deep experience working with enterprise systems (ERP, OMS, WMS, PLM/PIM) and translating business needs into scalable solutions
• Proven track record of leading complex, cross‑functional initiatives from definition through execution
• Strong understanding of B2B/wholesale operations, including order lifecycle, fulfillment, and partner workflows
• Demonstrated ability to balance speed, scalability, and operational complexity while driving measurable outcomes
• Advanced knowledge of retail or wholesale industry operations, with extensive prior experience in systems‑driven environments
• Curiosity and willingness to adopt AI tools to identify process improvements, automate manual work, and enhance business outcomes
• Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation

Where we are:

This role will be based in our El Segundo Headquarters

Compensation & Total Rewards:

• Hybrid Work Schedule*
• Discretionary Paid Time Off*
• Summer Fridays*
• Employee Discounts
• 401k
• Annual Bonus Program
• Equity Program*
• And More

*Varied for retail, fulfillment and fully remote roles.

The annual base salary range for this position is from $115,000-$130,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.

Fabletics, Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.