B2B Sales Operations

Unlockt Brands Inc.; Los Angeles (CA); On-site; USD 50,000 - 72,000; Full time

Job summary

Unlockt Brands Inc. in Los Angeles is seeking a Sales Operations Associate to support retail partnerships and day-to-day execution across U.S. accounts.

You will prepare materials for buyer meetings, assist with item setup and pricing, maintain internal documentation, track orders and inventory, and coordinate product samples end to end. This role emphasizes strong organization, clear communication, and cross-functional collaboration with B2B, operations, marketing, and finance as Unlockt Brands

Qualifications

• 0–2 years of relevant experience (CPG, retail, operations or related field).
• Familiarity with retailer systems or item setup is a plus.
• Highly organized and detail-oriented; strong communication and time management.
• Korean language proficiency is a plus.

Responsibilities

• Prepare presentations, decks, and marketing materials for buyer meetings across accounts (Nordstrom, Target, Meijer, ULTA, Walgreens, Ross, etc.)
• Assist with retail item setup, item submission forms, pricing sheets, and other retailer materials
• Maintain internal documentation and shared drives, and perform data entry to ensure accuracy across systems
• Track orders, shipments, and inventory levels, and coordinate product samples end to end (prep, packing, shipping, tracking)
• Support influencer and retail marketing initiatives, including product seeding, sample coordination, and outreach list maintenance
• Track SKUs through production, monitoring manufacturing lead times and flagging risks to launch and creative deadlines
• Support cross-functional coordination across B2B, operations, marketing, and finance teams, including customer inquiries and general administrative support

Skills

Highly organized and detail-oriented

Strong communication, willingness to学习

0-2 years of relevant experience

Familiarity with retailer systems

Korean language proficiency

Job description

Unlockt Brands is the engine behind many of the K-beauty brands now thriving in U.S. retail channels.

We import, launch, and scale Asian beauty and wellness brands, including Round Lab, Sungboon Editor, Dr. Melaxin, Fino, Ohora, plus our nail brand, Heyhae, across e-commerce and brick & mortar stores.

Now, as we expand deeper into national retail (Target, Walmart, CVS, ULTA, TJX, etc), we are seeking a highly-organized and proactive Sales Operations Associate who will support these partnerships and ensure smooth day-to-day execution.

Responsibilities

• Prepare presentations, decks, and marketing materials for buyer meetings across accounts (Nordstrom, Target, Meijer, ULTA, Walgreens, Ross, etc.)
• Assist with retail item setup, item submission forms, pricing sheets, and other retailer materials
• Maintain internal documentation and shared drives, and perform data entry to ensure accuracy across systems
• Track orders, shipments, and inventory levels, and coordinate product samples end to end (prep, packing, shipping, tracking)
• Support influencer and retail marketing initiatives, including product seeding, sample coordination, and outreach list maintenance
• Track SKUs through production, monitoring manufacturing lead times and flagging risks to launch and creative deadlines
• Support cross-functional coordination across B2B, operations, marketing, and finance teams, including customer inquiries and general administrative support

Skills & Qualifications

• 0-2 years of relevant experience (CPG, retail, operations, or related field)
• Familiarity with retailer systems or item setup is a plus
• Highly organized and detail-oriented
• Korean language proficiency is a plus
• Strong communication, willingness to learn, and time management skills
• Ability to maintain professional relationships with retailers, brand partners, and internal teams