B2B Sales Support Analyst — Elevate Client Success

ACE Cellular Inc. - a Wireless Zone Retailer; Groton (CT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Flexible schedule

Paid time off

Employee discounts

Job summary

A leading wireless services retailer in Groton, Connecticut, is seeking a B2B Sales Support Analyst. This role involves serving as the primary liaison for business customers, utilizing AI tools for account analysis, and ensuring outstanding customer service. The ideal candidate is organized, possesses strong communication skills, and is eager to contribute to a dynamic, family-oriented team with ample growth opportunities.

Qualifications

• Organized with a strong attention to detail.
• Ability to multitask and prioritize workload effectively.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the primary liaison for business customers.
• Analyze accounts to discover service enhancement opportunities.
• Work directly with clients to facilitate orders and support.

Skills

Communication skills

Organizational skills

Customer service

Analytical skills

Proficiency in Microsoft Word and Excel

Education

High school diploma or equivalent

College experience (preferred)

Tools

CRM software

AI tools

Job description

A leading wireless services retailer in Groton, Connecticut, is seeking a B2B Sales Support Analyst. This role involves serving as the primary liaison for business customers, utilizing AI tools for account analysis, and ensuring outstanding customer service. The ideal candidate is organized, possesses strong communication skills, and is eager to contribute to a dynamic, family-oriented team with ample growth opportunities.