B2B Onboarding Specialist - Drive Fast Client Success

Ammacore; Roswell (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Ammacore seeks an On-boarding Specialist to ensure user success through effective customer on-boarding strategies. You'll drive on-boarding across markets through direct channels and partners, facilitating strong communication with our growing user base.

The ideal candidate will excel in both written and verbal communication, demonstrate trust, and show a proactive approach to problem-solving. A dedication to user success and an ability to adapt to changing priorities are essential for this role, which supports our mission to provide Best-in-Class service.

Qualifications

• Proven trustworthiness in previous roles.
• Effective verbal and written communication skills.
• Strong planning and organization capabilities.
• Demonstrated initiative and innovation in previous roles.
• Ability to adapt quickly to changes.
• Consistent attention to detail and follow-through.
• Willingness to tackle challenges head-on.

Responsibilities

• Identify and prioritize users for on-boarding.
• Communicate with users throughout the entire on-boarding process.
• Reduce the time required for user on-boarding.
• Handle blockers to improve on-boarding success.
• Train users on system and portal connectivity.

Skills

Trustworthiness

Clear communication

Organizational skills

Proactive mindset

Adaptability

Attention to detail

Tenacity

Feedback solicitation

Job description

Ammacore seeks an On-boarding Specialist to ensure user success through effective customer on-boarding strategies. You'll drive on-boarding across markets through direct channels and partners, facilitating strong communication with our growing user base.

The ideal candidate will excel in both written and verbal communication, demonstrate trust, and show a proactive approach to problem-solving. A dedication to user success and an ability to adapt to changing priorities are essential for this role, which supports our mission to provide Best-in-Class service.